Courtesy Vehicle
To make life easier, when you visit our Service Center with an appointment, you’ll receive a complimentary Mercedes-Benz Courtesy Vehicle. Contact a Service Coordinator to make the necessary arrangements.
Four-Year Benefits: $800, based on 4x service appointments per year @ $100 each.
During high-volume circumstances, non-Mercedes-Benz courtesy vehicles will be available.
Airport Shuttle
Ontario International Airport: Welcome to Mercedes-Benz of Ontario Airport Shuttle Service! You can park your Mercedes-Benz at our facility located at 3787 East Guasti Rd, Ontario, CA 91761. You’ll be transported with our own shuttle to and from Ontario International Airport. Upon arrival, your car will be washed and waiting for you as well. (10 days max)
Hours of operation: Monday through Saturday 5:30 a.m. – 11:00 p.m. and Sunday 6:30 a.m. – 11:00 p.m. Reservations are required and to be made at a minimum of 48 hours in advance. Please contact (909) 212-8400 to make your reservations today!
John Wayne Airport (Orange County): This exceptional service allows our guests to conveniently store their vehicle when flying out of John Wayne Airport at our dedicated, secure facility located at 2172 South East Bristol St, Newport Beach, CA 92660. Whether traveling on business or for leisure, our friendly and accommodating staff of 20 will provide a warm, welcoming experience from the moment each guest checks in.
Guests will be escorted to the well-appointed lounge where they may enjoy a cup of coffee, tea or water during their check in. Our enhanced amenities now include the ability to check flight status in real time on a large flat screen display, print out boarding passes before arriving at the Airport, and enjoy complimentary high speed Wi-Fi. After checking in, guests will be shuttled directly to their terminal in one of our exclusive Mercedes-Benz Sprinters. Upon returning to John Wayne Airport, guests will be picked up at the ground transportation center located just outside of the baggage claim area.
Once arriving back at the Airport Shuttle Hub, the guest’s vehicle will be washed and staged, ready for them to take on the road ahead. This truly wonderful amenity is available to all of our Preferred Owners at no additional expense and operates year-round.
Hours of operation: Monday through Saturday 5:00 a.m. – 11:00 p.m. and Sunday 6:00 a.m. – 11:00 p.m. For additional information, please contact (949) 718-5300.
Four-Year Benefits: $5,760, average travel usage 4x monthly @ $30 each.
Vehicle stored must be a purchase or lease from one of our Fletcher Jones dealerships, and will be stored up to a maximum of 2 weeks during your time away.
Car Wash
When you’re a Preferred Owner, there’s no excuse to drive around town in a dirty Mercedes-Benz. Preferred Owners can get complimentary car washes at our Ontario, and Newport Beach locations.
Ontario: Tuesday through Saturday 9:00 a.m. – 1:00 p.m. & Sunday 10:00 a.m. – 2:00 p.m.
Newport Beach: Monday through Friday 9:00 a.m. – 1:00 p.m. Saturday 8:00 a.m. – 12:00 p.m.
Four-Year Benefits: $3,000 in weekly hand car washes @ $15 each.
Front Patio
Our Patio Lounge provides Preferred Owners with a relaxed outdoor setting to bask in the sun and fresh air.
Guest Lounge
Preferred Owners are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, and our complimentary water. Our Lounge also features a business center with high speed Wi-Fi so you can check your email; find out how the market is doing, or just surf the net. Plus, we have a bank of plasmas if you want to catch the news, sports or weather.
Children Center
Adjacent to our Guest Lounge is a secure Children’s Activity Center, where children can entertain themselves with a variety of toys and games, while remaining in your full view.
Shoe Shine
Preferred Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing with a periodical or engaging in conversation.
Monday through Friday 9:00 a.m. – 2:00 p.m.
Pet Friendly
Located in front of the entrance to the Guest Lounge, our Pet Friendly Area presents an opportunity for your canine companion to take a drink of water and snack on treats.
Multi-Point Inspection
Our Mercedes-Benz factory trained and certified technicians will inspect your vehicle meticulously and let you know everything that is going on with your vehicle. To ensure your Mercedes-Benz keeps running smoothly in the long road ahead, we check for the following:
- Engine compartment fluid levels
- Inspect condition of belts, coolant hoses, radiator, and motor mounts
- Under vehicle on lift such as fluid leaks, exhaust system, tire condition, suspension, and brake pads
- Exterior features like windshield washer & wipers, mirrors, and lights
- Interior features such as horn, seat belts, windows, climate control, gauges, and much more
After one of our technicians has completed your complimentary multi-point inspection, your service advisor will contact you to go over your vehicle’s report card.
Tire Inspection
Tires are a critical component of your vehicle’s active safety system and your Mercedes-Benz was designed with specific tire requirements to help ensure your vehicle maintains its safety, performance, and handling qualities. At Mercedes-Benz of Ontario, we provide you with a complimentary visual tire inspection performed by certified technicians who know your Mercedes-Benz inside and out.
