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Mercedes-Benz Service

with Mercedes-Benz of Ontario


To meet your Essential Servicing needs, Mercedes-Benz of Ontario remains open while practicing social distancing and sanitation for the health and safety of our team along with yours.

During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.

Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.

For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Ontario.

A representative is available to assist you by phone at (909) 212-8500, chat or text.


You Choose How To Service With Us

Pick-Up & Delivery Service

We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance like recall service and repair services Monday-Friday. Certain exclusions apply. Call us for details to review!

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No Contact Service Drop-Off

Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.

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Service Now, Pay Later

We provide service financing and auto parts financing that you won’t find at chain shops, so you can keep your vehicle running without draining your bank account.

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Online Payment Options

You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.

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Mercedes-Benz Service Center

Mercedes-Benz vehicles perform dynamically but require expert attention to do so. Unlike the chain shops, Mercedes-Benz certified service can keep your vehicle performing at its best while also preventing issues down the road. The Mercedes-Benz service center at Rancho Cucamonga is outfitted with the advanced equipment and experienced staff to take on everything from large Mercedes-Benz auto repairs to standard Mercedes-Benz maintenance. Explore all our services that can keep your vehicle running longer, as well as the perks of opting for Fletcher Jones service below!

Mercedes-Benz Maintenance & Repairs

If suspension or engine problems require expert repair or your vehicle is due for Mercedes-Benz maintenance service, you can turn to the team at Mercedes-Benz of Ontario. Our expert technicians can quickly diagnose and address a variety of vehicle issues, and all our repairs are done with warranty-backed Mercedes-Benz parts. We even offer service specials and service and parts financing to keep your budget in-line.

Need standard maintenance performed on your schedule? Express Service allows you to visit us on your schedule and have basic services taken care of quickly without an appointment!

Why Choose Fletcher Jones Service?

Fletcher Jones service means getting a premium Mercedes-Benz service experience that reflects the quality and attention to detail of vehicles badged with the three-pointed star. Not your standard Fontana service center, we offer Preferred Owner’s Club benefits to make sure you feel cared for while your vehicle is in the hands of our authorized Mercedes-Benz service center. These benefits include:

  • No Contact Drop-Off
  • Pick Up & Delivery
  • Service Financing Available
  • Complimentary Courtesy Vehicle
  • Complimentary Car Washes with every Service
  • Airport Shuttle Service
  • Guest Lounge & Children Center
  • Complimentary Pick-Up and Delivery
  • And more!

To learn how you can take advantage of these benefits, reach out to the Mercedes-Benz of Ontario team today!


service guide

Service Guide

Your vehicle’s guide to superior performance. Be sure to consult your Mercedes-Benz maintenance manual on a regular basis. You’ll find invaluable operating advice, maintenance tips, and Mercedes-Benz service checklists that keep your vehicle performing at its purest and most polished.

Service Guide

tire and wheel center

Tire & Wheel Center

As an Authorized Mercedes-Benz dealer, your safety is our top priority. Safe driving requires properly maintained Mercedes-Benz tires and a properly maintained vehicle, and, of course, paying attention to the road conditions and weather can help ensure safe travels.

Tire & Wheel

Service Financing

Service Financing

Unexpected auto repair can put a strain on your budget, but that needn’t be the case when you visit Mercedes-Benz of Ontario. We provide service financing and auto parts financing, so you can keep your vehicle running without draining your bank account.

Service Financing

Express Checkout

  • Avoid lines when picking up your vehicle
  • Review your payment via text or email
  • Pay online before picking up your vehicle to expedite your checkout process.

All you have to do is provide your Service Adviser with your current cell phone number and email address. When your Mercedes-Benz services have been completed, you will receive a link via text for online payment. When you are ready, text the word “PICKUP” 45 minutes prior to your arrival and we will have your vehicle staged and ready for you.

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Contact Us

Sales (909) 212-8400 Service (909) 212-8500
3787 East Guasti Road
Ontario, CA 91761
Mercedes-Benz of Ontario 34.0657451, -117.5712687.