During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Ontario.
A representative is available to assist you by phone at (909) 212-8500, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
You choose how you pay and when you pay with our service & parts financing option. Apply online in 60 seconds and see your clear financing terms and no hidden costs or application fees. Checking your options online will not affect your credit score.
Proper aligning of your wheels will help to ensure the longevity of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Ontario. Excludes tires. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Proper aligning of your wheels will help to ensure the longevity of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Ontario. Excludes tires. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Ontario. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Ontario. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Seasons change, as do road conditions. Ensure a smooth ride with a set of new tires for your Mercedes-Benz!
Special internet offer must be presented to Parts Advisor at time of purchase. Valid at Mercedes-Benz of Ontario. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Seasons change, as do road conditions. Ensure a smooth ride with a set of new tires for your Mercedes-Benz!
Special internet offer must be presented to Parts Advisor at time of purchase. Valid at Mercedes-Benz of Ontario. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
At Mercedes-Benz of Ontario, we offer a wide range of tire maintenance services. Whether you need your tires balanced or your wheels aligned, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
Fletcher Jones service means getting a premium Mercedes-Benz service experience that reflects the quality and attention to detail of vehicles badged with the three-pointed star. Not your standard Fontana service center, we offer Preferred Owner’s Club benefits to make sure you feel cared for while your vehicle is in the hands of our authorized Mercedes-Benz service center. These benefits include:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Indoor Guest Lounge & Outdoor Patio
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Workstations & Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Great experience our salesman Ali Hassim was exceptional , very respectful , had all the right answer about our new car and knew the product he was selling .
Matzi was a pleasure to work with he keep me informed of the repairs and was there to greet me when i picked up the car. Excellent customer service.
There are no words to describe Aileen Lopez. She is the best and should be on the Executive Team for customer service. She has been the sole reason for my dedication to Mercedes Benz of Ontario. I have purchased many cars over the years and she has no rival when it comes to providing first class service.
I was very pleased and satisfied with the service I received for my vehicle. Everyone was very polite and professional. The employees observed covid safety precautions.
Service was top notch. My service adviser helped me with everything I needed. The Mercedes Benz service experience is like nothing else in the industry. Everyone takes great pride in helping the customer.
Mercedes Benz should be really proud of their team, they’re great at their job & have excellent customer service. 100% recommended. I will be back soon.
The service person very details and updated status everyday
When I pick up the car he will go through everything.
Good good good good good
Great place to do business, workers are very courteous always wanted to help in every way possible. Service to my vehicle always a job well done never have or had any issues.
Everyone at Fletcher was courteous and eager to help when I had questions! My service rep was an excellent young professional representative offering his assistance.
Excellent customer service, I was provided with an loaner vehicle within 30min!
Just a good experience! Thank you guys so much!!
Excellent customer service they have endless inventory. Process was easy, highly recommended!
Fast service, the attention to detail is really impressive. Professional personnel, they solve all my questions. Great experience. Thanks . I would come back and refer to friends
excellent service clear communication on what need to be done. Service advisor go extra miles to deliver my car after all done big thank you for that.
Since the pandemic, I have not been to your dealership My car needed
to be service, so I requested they come to the house and get the car.
I was very happy about that. I don't go out because of the pandemic.
I needed a new battery so Mercedes roadside service came to the
house and replace the battery. I hope I don't need any other services
before the pandemic is over. I don't remember the service rep name as
we did everything by phone and e-mail. I don't have a steady rep. I've
had ...
Great buying experience and a shout out to Edward Shea and his Manager who were very professional and knowledgeable during the entire process.
Second time purchasing a vehicle here. Excellent service which is why I continue to go back.
Excellent service, everything done on time and as prescribed. Facility was extremely clean. All staff was very helpful. Service consultants kept me informed every step of the way.
Great service, ease of use getting in and out Phil and Natalie were great advisors to work with. Thank you for taking care of my car!
Great customer service from Louise Hakime. He worked hard to get me what I wanted!
Felt a little rushed at the end of the transaction. They literally almost forget the bow/picture
Mercedes-Benz of Ontario has great customer service. Everyone is very friendly. They do excellent work when you get your car serviced. Tony explained everything in detail. I had a positive experience.
I came to Ontario because I was looking for great customer service my previous experience at auto nation Buena Park was horrible made me want to never purchase a Mercedes but Ontario Mercedes changed my mind Carlos and the rest were awesome
Exceptional Dealership. Staff are professional, very systematic, easy, convenient and fast. My Service Advisor has always been exceptional. Thank you Mike Doehla for your prifessionalism and expertise in your line of work.
Fletcher Jones of Ontario has always surpassed their quality in customer service. We would highly recommend them for any first time luxury car consumers.
I appreciate the COVID safety measures implemented by the dealership for the health and safety of customers and staff. My car was serviced and cleaned as promised.
Always enjoy dealing with Mercedes, love being treated like my business matters to them
It’s a pleasure working with MB Ontario for my vehicle maintenance. They confirm your appointment and promptly take care of clients as they arrive. The check-in process is seamless as well, and they take the safety of both clients and staff seriously. Everything is done in the safety of your own vehicle. my service advisor was great to work with, straightforward and informative. The level of service we get here has earned them a loyal customer.
Trevor Harlow is the best. He provides a great customer experience.
I had a new service representative. Phil. I was very knowledgeable and informative to me. He updated me while my car was being serviced and gave me options.
My service advisor Christian Lopez was courteous and professional. He advised me with the ongoing service of my vehicle. I had two recall services and windshield replacement. He provided me with two discounts to minimize my costs for the windshield. I will continue to bring my vehicle back to this dealership.
Very Helpful and quick with service. Was able to solve my issues with the car and the work was done in a timely manner. Thank you!
I really liked the Attention that the people who helped me get my car gave me, very attentive to my questions made me feel at home, Thank you
I have been a mercedes client for over 11 years, started at Mercedes Benz - Las Vegas, then Mercedes- Benz COral Gables Florida. I Had the pleasure of meeting Eddie Haddad, a professional and genuine gentleman. He was able to give me multiple options and worked with me to finalize a deal. Now i am loyal to Eddie and the Ontario Mercedes for many years to come !
I believe the Salesman is Ashuk "apologies of the spelling error" and Eman who delivered the car, both are first class!
Will refer dozen of my contacts.
Have been researching vehicles for 2 months and narrowed them down to 2. Came to the Mercedes Benz dealership looking only to test drive a vehicle due to my expiring lease on an Infiniti SUV. This was my first time at à Mercedes Benz dealership and the customer service was perfection from my sales consultant, Jyhan, to the sales manager and finance rep. Johan was very personable and knowledgeable and over extended herself to ensure I was well informed on the various packages the vehicle included. Despite only wanting to test drive, I ended up purchasing a vehicle...which highly reflects how excellent ...
The sales consultant, Fadi, that I worked with was very knowledgeable and professional. I had a really good overall experience, and I really like my new Mercedes GLE 350.
My husband and I have been going to Mike Doehla for several years. His attention to my concerns was excellent this visit as it is every time. The system of keeping me aware of the service performed, expected competition time, and cost allows me to schedule my day accordingly. I appreciate Mike and the Fletcher Jones of Ontario dealership, from sales, and service.
Im satisfied with the one year service and complimentary car wash.
Loaner car was ready and clean. Car wasnt done until the next day, but not an issue since I had the loaner. Car was finished and washed as promised. I did ask for an appraisal which I am waiting on from the sales department.
Mr. Mike Doehla took care of my yearly maintenance service and I always get excellent service everytime. Everyone in this branch is helpful, they work as a team and treat each customer with great care and dedication. Kudos Mercedes-Benz of Ontario!!! Keep up the great job while staying safe.
John the salesman was very knowledgeable and pleasant to deal with. Great guy and the reason we purchased the car from Ontario Mercedes.
Excellent service every time I use this dealership
I received prompt response and excellent service! Thank you
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Routine tire maintenance will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
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(909) 212-8400
Call Now3787 East Guasti Road • Ontario, CA 91761
Get DirectionsOpen Today! Sales: 10am-8pm
