FJ Preferred Owner Benefits
Here at Mercedes-Benz of Ontario, the sum of our success isn’t the number of vehicles sold; it’s the number of guests who return to us. Fletcher Jones is, and always has been, a beacon of exceptional customer satisfaction in the automotive retail industry. It’s our foundation as a family-owned Mercedes-Benz dealer in Ontario, CA.
We not only provide the services of a talented team; we also offer access to amenities not found in some of the highest rated luxury resorts. From Fletcher Jones’ airport shuttle service and car washes to our high-end guest lounge, we aim to make you feel at home. Offering over $9,500 in benefits over the course of four years, our Preferred Owner Benefits are some of many ways we say “thank you” to our loyal guests from Eastvale, San Bernardino, and beyond.
Mercedes-Benz benefits include:
To make life easier, when you visit our Service Center with an appointment, you’ll receive a complimentary Mercedes-Benz Courtesy Vehicle. Contact a Service Coordinator to make the necessary arrangements.
Four-Year Benefits: $1,600, based on 4x service appointments per year @ $100 each.
During high-volume circumstances, non-Mercedes-Benz courtesy vehicles will be available.
Dear Valued Fletcher Jones Guest,
As we continue to monitor and assess the rapidly evolving situation with COVID-19, we remain committed to the safety of our Team and our Guests. Therefore, with an abundance of caution, we will be closing our Airport Shuttle until further notice.
We will continue to operate our Service and Sales Showrooms with much precaution.
Thank you for your understanding,
Fletcher Jones III
Hours of operation: Closed
We are excited to announce the soft opening of our Preferred Owners Car Wash by appointment beginning on July 1, 2021 during the following hours: Tuesday-Friday 9am-2pm, Saturday 8am-12pm, Sunday-Monday Closed
All reservations will be available weekly by online appointment only. Preferred Owners sticker validation will be verified at the time of your appointment. Please start your reservation here.
Our Patio Lounge provides Preferred Owners with a relaxed outdoor setting to bask in the sun and fresh air.
Preferred Owners are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, snack or lunch and our Fletcher Jones complimentary bottled water. Our Lounge also features a business center with High speed WIFI for your browsing needs. Sit back and relax while catching up on the news, sports or weather on our array of flat screen TVs.
Adjacent to our Guest Lounge is a secure Children’s Activity Center, where children can entertain themselves with a variety of toys and games, while remaining in your full view.
To ensure your Mercedes-Benz keeps running smoothly in the long road ahead, we check for the following as a part of our multi-point inspection:
Tires are a critical component of your vehicle’s active safety system and your Mercedes-Benz was designed with specific tire requirements to help ensure your vehicle maintains its safety, performance, and handling qualities. At Mercedes-Benz of Ontario, we provide you with a complimentary visual tire inspection performed by certified technicians who know your Mercedes-Benz inside and out.
We love your furry friends. Water and treats on us while your Mercedes-Benz is being serviced.
We’re pleased to offer UberX to transport you to and from our service center while your vehicle is in for service. Please remember to bring your mobile device to your reservation. Your Service Advisor will send a link to schedule your UberX upon arrival.
