Mercedes-Benz of Ontario Preferred Owner Benefits

To make life easier, when you visit our Service Center with an appointment, you’ll receive a complimentary Mercedes-Benz Courtesy Vehicle. Contact a Service Coordinator to make the necessary arrangements.
Four-Year Benefits: $1,600, based on 4x service appointments per year @ $100 each.
During high-volume circumstances, non-Mercedes-Benz courtesy vehicles will be available.

Dear Valued Fletcher Jones Guest,

As we continue to monitor and assess the rapidly evolving situation with COVID-19, we remain committed to the safety of our Team and our Guests. Therefore, with an abundance of caution, we will be closing our Airport Shuttle until further notice.

We will continue to operate our Service and Sales Showrooms with much precaution.

Thank you for your understanding,

Fletcher Jones III

Hours of operation: Closed

We will remain in communication with you in the coming weeks with updates as we are anxious to invite you back to visit our newly renovated reception enhancing your experience.

Thank you for your loyalty and patience.

Ted Moreno
General Manager

Our Patio Lounge provides Preferred Owners with a relaxed outdoor setting to bask in the sun and fresh air.

Preferred Owners are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, snack or lunch and our Fletcher Jones complimentary bottled water. Our Lounge also features a business center with High speed WIFI for your browsing needs. Sit back and relax while catching up on the news, sports or weather on our array of flat screen TVs.

Adjacent to our Guest Lounge is a secure Children’s Activity Center, where children can entertain themselves with a variety of toys and games, while remaining in your full view.

To ensure your Mercedes-Benz keeps running smoothly in the long road ahead, we check for the following as a part of our multi-point inspection:

• Engine compartment fluid levels
• Inspect condition of belts, coolant hoses, radiator, and motor mounts
• Under vehicle on lift such as fluid leaks, exhaust system, tire condition, suspension, and brake pads
• Exterior features like windshield washer & wipers, mirrors, and lights
• Interior features such as horn, seat belts, windows, climate control, gauges, and much more

Tires are a critical component of your vehicle’s active safety system and your Mercedes-Benz was designed with specific tire requirements to help ensure your vehicle maintains its safety, performance, and handling qualities. At Mercedes-Benz of Ontario, we provide you with a complimentary visual tire inspection performed by certified technicians who know your Mercedes-Benz inside and out.

We love your furry friends. Water and treats on us while your Mercedes-Benz is being serviced.

We’re pleased to offer UberX to transport you to and from our service center while your vehicle is in for service. Please remember to bring your mobile device to your reservation. Your Service Advisor will send a link to schedule your UberX upon arrival.