Our Mercedes-Benz Service team at Mercedes-Benz of Ontario is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at (909) 212-8500 today and we will be happy to assist you.
Management
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Chris Nelson
Service Director
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Chris Nelson
Service Director
Hometown: San Clemente, CA
Interests/Hobbies: Boating, water sports, and camping
About Me: I’ve been in the automotive industry for 35 years and part of the Mercedes-Benz of Ontario team for one year. The best part of my position is working for the best company and team in the business.
Favorite Restaurant: Nick’s San Clemente in San Clemente, CA
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Nichole Machen
Service Manager
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Nichole Machen
Service Manager
About Me: I began my career in the automotive industry in 2005 and have worked in all guest-oriented roles as I enjoy working with people. The best part of my position is building relationships with legacy guests and working alongside our Service Team every day.
Interests/Hobbies: Writing, hiking, and spending time with friends
Service Tip: Establish a relationship with a Service Advisor of your choosing, which means someone you trust and feel you can communicate well with.
Favorite Mercedes-Benz: Mercedes-Benz G-Class SUV
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Phil Carreon
Service Manager
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Phil Carreon
Service Manager
Hometown: Rancho Cucamonga, CA
Interests/Hobbies: Drumming, Rock-n-Roll, a good craft IPA, and Star Wars
About Me: I have 34 years of experience in the automotive industry and I just joined the Mercedes-Benz of Ontario team! The best part of my position is having the opportunity to problem-solve and interact with our guests.
Favorite Restaurant: Aruffo’s Italian Cuisine in Claremont, CA
Service Advisors
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Natalie Duncan
Service Advisor
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Natalie Duncan
Service Advisor
Hometown: Torrance, CA
Interests/Hobbies: Offroading, my Jeep Wrangler, reading and hanging out at home
About Me: I have been a part of the automotive industry for 5 years now. I joined the Mercedes-Benz of Ontario Service Team 4 months ago, and the best part of my job is the happy, upbeat vibe of my Team Members!
Favorite Restaurant: Flyin Fin Sushi and Seafood in Redondo Beach, CA
Favorite Mercedes-Benz: 2020 Mercedes-Benz AMG® C 63 S Coupe
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Jorge Gil
Service Advisor
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Jorge Gil
Service Advisor
Hometown: Corona, CA
Interests/Hobbies: Traveling
About Me: I began my career in the automotive industry 7 years ago. I have been a Mercedes-Benz of Ontario Service Team Member for 5 of those years, and the best part of my position is working with a professional team.
Favorite Restaurant: Pujol in Mexico City
Favorite Mercedes-Benz: Mercedes-Benz S-Class Coupe
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Daniel Perez
Service Advisor
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Daniel Perez
Service Advisor
Hometown: East Los Angeles, CA
Interests/Hobbies: Baseball, hiking, and traveling
About Me: I have 10 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario Service Team 3 months ago, and my favorite part of my job is my co-workers.
Favorite Restaurant: Sonora Prime in Puerto Vallarta, Mexico
Service Tip: Always use genuine Mercedes-Benz parts
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Kevin Chien
Service Advisor
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Kevin Chien
Service Advisor
Hometown: Los Angeles, CA
About Me: I’ve been working in the automotive industry for 5 years. I joined the Mercedes-Benz of Ontario Service Team 3 months ago and have found the best part to be how the team (and management!) treat me like family.
Interests/Hobbies: Driving, playing golf, and spending time with family
Additional Notes: I speak English, Mandarin, and Taiwanese. Please let me know if I can be of any assistance!
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Matzi Hunte
Service Advisor
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Matzi Hunte
Service Advisor
Hometown: Rancho Cucamonga, CA
Interests/Hobbies: Sports & fishing
About Me: I started my automotive career 8 years ago right here at Mercedes-Benz of Ontario. My favorite part of my position is working with the beautiful vehicles.
Favorite Restaurant: Nick’s in Pasadena, CA
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Mike Doehla
Service Advisor
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Mike Doehla
Service Advisor
Hometown: Diamond Bar, CA
Interests/Hobbies: Family and sports
About Me: I have 33 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 8 years and the best part of my position is helping people.
Service Tip: Proper vehicle maintenance is key for your vehicle taking you where you want to go!
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Phil Gibson
Service Advisor
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Phil Gibson
Service Advisor
Hometown: Cypress, CA
Interests/Hobbies: Photography and baseball
About Me: I have 40 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 2 ½ years and I love being a part of this great atmosphere!
Favorite Restaurant: Texas Roadhouse in Hesperia, CA
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Robert McConnell
Service Advisor
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Robert McConnell
Service Advisor
Hometown: Upland, CA
Interests/Hobbies: Cycling
About Me: I have 14 years of experience in the automotive industry. I became a Mercedes-Benz of Ontario Service Team Member two months ago, and the best part of my job is my co-workers.
Favorite Restaurant: Mastro’s in Newport Beach, CA
Service Tip: Always use OEM parts!
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Robert Tabor
Service Advisor
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Robert Tabor
Service Advisor
Hometown: Lake Elsinore, CA
Interests/Hobbies: All sports
About Me: I have 39 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 8 months ago and I enjoy the people I work with. I always listen to our guests and treat people like I would want to be treated.
Favorite Restaurant: Texas Roadhouse in Menifee, CA
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Tony Garcia
Service Advisor
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Tony Garcia
Service Advisor
Hometown: Anaheim, CA
Interests/Hobbies: Spending time with family, video games, Japanese Anime, weightlifting, sports and FOOD!
About Me: I have 12 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 5 years ago and like the family atmosphere. I know our store is a force to be reckoned with, because we are the best! It’s the best or nothing. Also, GO ANGELS!
Favorite Restaurant: Heroes Restaurant and Brewery in Riverside, CA
Service Tip: When you take care of your Mercedes-Benz, your Mercedes-Benz will take care of you!
Service Advisors: Express Team
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Danika Doering
Express Service Advisor
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Danika Doering
Express Service Advisor
Hometown: Redlands, CA
Interests/Hobbies: Poetry, movies and camping
About Me: I have 10 years of experience in the automotive industry. I have been a part of the Mercedes-Benz of Ontario Service Team for 5 months now, and the best part of my position is the team environment.
Favorite Restaurant: Star Crab in San Bernardino, CA
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Christian Lopez
Express Service Advisor
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Christian Lopez
Express Service Advisor
Hometown: Highland, CA
About Me: I have 5 years of experience in the automotive industry, and I joined Mercedes-Benz of Ontario 4 months ago. I enjoy the fast-paced environment and all the challenges!
Interests/Hobbies: Cars
Favorite Restaurant: Castaway Restaurant & Events in Burbank, CA
