Meet Our Service Team

Our Mercedes-Benz Service team at Mercedes-Benz of Ontario is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at 909-212-8520 today and we will be happy to assist you.

Management

  • James Grajeda

    James Grajeda

    Fixed Operations Director

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    James Grajeda

    James Grajeda

    Fixed Operations Director

    Hometown: Pico Rivera, CA

    About Me: I have 25 years of experience in the automotive industry, and I recently joined the Mercedes-Benz of Ontario Service Team! The best part of my position is being part of a culture that is here for our guests. 

    Interests/Hobbies: Cars

    Favorite Restaurant: Rockin’ Baja Lobster in Newport Beach, CA

    Service Tip: I recommended having your Mercedes-Benz inspected on a regular basis. Why? Extended service intervals are great; however, many components need to be inspected in the interim. 

    Favorite Mercedes-Benz: Mercedes-Benz GLE SUV

  • Nichole Machen

    Nichole Machen

    Service Manager

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    Nichole Machen

    Nichole Machen

    Service Manager

    About Me: I began my career in the automotive industry in 2005 and have worked in all guest-oriented roles as I enjoy working with people. The best part of my position is building relationships with legacy guests and working alongside our Service Team every day. 

    Interests/Hobbies: Writing, hiking, and spending time with friends

    Service Tip: Establish a relationship with a Service Advisor of your choosing, which means someone you trust and feel you can communicate well with.

    Favorite Mercedes-Benz: Mercedes-Benz G-Class SUV

Service Advisors

  • Arthur L. Foulk Jr.

    Arthur L. Foulk Jr.

    Service Advisor

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    Arthur L. Foulk Jr.

    Arthur L. Foulk Jr.

    Service Advisor

    Hometown: Norco, CA

    About Me: I have 35 years of experience in the automotive industry. I look forward to showing our guests the Fletcher Jones Difference.

    Interests/Hobbies: Classic cars and dogs (I love American Staffordshire Terrier “Staffies”)

  • Christian Lopez

    Christian Lopez

    Service Advisor

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    Christian Lopez

    Christian Lopez

    Service Advisor

    Hometown: Highland, CA

    About Me: I have 5 years of experience in the automotive industry, and I joined Mercedes-Benz of Ontario 4 months ago. I enjoy the fast-paced environment and all the challenges!

    Interests/Hobbies: Cars 

    Favorite Restaurant: Castaway Restaurant & Events in Burbank, CA

  • Inayat Patel

    Inayat Patel

    Service Advisor

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    Inayat Patel

    Inayat Patel

    Service Advisor

    Hometown: Chicago, IL

    About Me: I have 12 years of experience in the automotive industry, and I look forward to continuing my career at Mercedes-Benz of Ontario. The best part of being here is having the opportunity to deliver the Fletcher Jones Difference to our guests.

    Interests/Hobbies: Love to grill and spend time with my son

    Favorite Restaurant: Fleming’s Prime Steak & Wine Bar in Rancho Cucamonga, CA

    Service Tip: Always ask questions – we are here to help!

    Additional Note: I am always here to help.

    Favorite Mercedes-Benz: Mercedes-Benz G-Class SUV

  • Matzi Hunte

    Matzi Hunte

    Service Advisor

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    Matzi Hunte

    Matzi Hunte

    Service Advisor

    Hometown: Rancho Cucamonga, CA

    Interests/Hobbies: Sports & fishing

    About Me: I started my automotive career 8 years ago right here at Mercedes-Benz of Ontario. My favorite part of my position is working with the beautiful vehicles. 

    Favorite Restaurant: Nick’s in Pasadena, CA

  • Mike Doehla

    Mike Doehla

    Service Advisor

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    Mike Doehla

    Mike Doehla

    Service Advisor

    Hometown: Diamond Bar, CA

    Interests/Hobbies: Family and sports 

    About Me: I have 33 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 8 years and the best part of my position is helping people. 

    Service Tip: Proper vehicle maintenance is key for your vehicle taking you where you want to go!

  • Noe Romero

    Noe Romero

    Service Advisor

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    Noe Romero

    Noe Romero

    Service Advisor

    I look forward to assisting you with all your Mercedes-Benz needs.

  • Phil Gibson

    Phil Gibson

    Service Advisor

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    Phil Gibson

    Phil Gibson

    Service Advisor

    Hometown: Cypress, CA

    Interests/Hobbies: Photography and baseball

    About Me: I have 40 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 2 ½ years and I love being a part of this great atmosphere!

    Favorite Restaurant: Texas Roadhouse in Hesperia, CA

  • Robert Tabor

    Robert Tabor

    Service Advisor

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    Robert Tabor

    Robert Tabor

    Service Advisor

    Hometown: Lake Elsinore, CA

    Interests/Hobbies: All sports

    About Me: I have 39 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 8 months ago and I enjoy the people I work with. I always listen to our guests and treat people like I would want to be treated. 

    Favorite Restaurant: Texas Roadhouse in Menifee, CA

  • Ron Broussard

    Ron Broussard

    Service Advisor

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    Ron Broussard

    Ron Broussard

    Service Advisor

    I look forward to assisting you with all your Mercedes-Benz needs.

  • Taylor SooHoo

    Taylor SooHoo

    Internal Service Advisor

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    Taylor SooHoo

    Taylor SooHoo

    Internal Service Advisor

    Hometown: Los Angeles, CA

     

    About Me: I have 7 years of experience in the automotive industry! The best part of my job is working alongside my Team Members and interacting with our guests. 

     

    Interests/Hobbies: Traveling, cooking, racing and F1

     

    Favorite Restaurant: The Cheesecake Factory

    Favorite Mercedes-Benz: Mercedes-AMG® GT Black Series

  • Tony Garcia

    Tony Garcia

    Service Advisor

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    Tony Garcia

    Tony Garcia

    Service Advisor

    Hometown: Anaheim, CA

    Interests/Hobbies: Spending time with family, video games, Japanese Anime, weightlifting, sports and FOOD!

    About Me: I have 12 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 5 years ago and like the family atmosphere. I know our store is a force to be reckoned with, because we are the best! It’s the best or nothing. Also, GO ANGELS!

    Favorite Restaurant: Heroes Restaurant and Brewery in Riverside, CA

    Service Tip: When you take care of your Mercedes-Benz, your Mercedes-Benz will take care of you!

  • Jamie Lopez

    Jamie Lopez

    Service Assistant

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    Jamie Lopez

    Jamie Lopez

    Service Assistant

    I look forward to assisting you with all your Mercedes-Benz needs.

  • Kyrillos Moussa

    Kyrillos Moussa

    Express Service Advisor

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    Kyrillos Moussa

    Kyrillos Moussa

    Express Service Advisor

    I look forward to assisting you with all your Mercedes-Benz needs.

  • Mina Abdallah

    Mina Abdallah

    Express Service Advisor

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    Mina Abdallah

    Mina Abdallah

    Express Service Advisor

    I look forward to assisting you with all your Mercedes-Benz needs.

  • Yesenia Aguilar

    Yesenia Aguilar

    Express Service Advisor

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    Yesenia Aguilar

    Yesenia Aguilar

    Express Service Advisor

    I look forward to assisting you with all your Mercedes-Benz needs.