Meet Our Service Team

Our Mercedes-Benz Service team at Mercedes-Benz of Ontario is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at (909) 212-8500 today and we will be happy to assist you.

Management

  • Chris Nelson

    Chris Nelson

    Service Director

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    Chris Nelson

    Chris Nelson

    Service Director

    Hometown: San Clemente, CA

    Interests/Hobbies: Boating, water sports, and camping 

    About Me: I’ve been in the automotive industry for 35 years and part of the Mercedes-Benz of Ontario team for one year. The best part of my position is working for the best company and team in the business. 

    Favorite Restaurant: Nick’s San Clemente in San Clemente, CA

  • Nichole Machen

    Nichole Machen

    Service Manager

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    Nichole Machen

    Nichole Machen

    Service Manager

    About Me: I began my career in the automotive industry in 2005 and have worked in all guest-oriented roles as I enjoy working with people. The best part of my position is building relationships with legacy guests and working alongside our Service Team every day. 

    Interests/Hobbies: Writing, hiking, and spending time with friends

    Service Tip: Establish a relationship with a Service Advisor of your choosing, which means someone you trust and feel you can communicate well with.

    Favorite Mercedes-Benz: Mercedes-Benz G-Class SUV

  • Phil Carreon

    Phil Carreon

    Service Manager

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    Phil Carreon

    Phil Carreon

    Service Manager

    Hometown: Rancho Cucamonga, CA

    Interests/Hobbies: Drumming, Rock-n-Roll, a good craft IPA, and Star Wars

    About Me: I have 34 years of experience in the automotive industry and I just joined the Mercedes-Benz of Ontario team! The best part of my position is having the opportunity to problem-solve and interact with our guests. 

    Favorite Restaurant: Aruffo’s Italian Cuisine in Claremont, CA

Service Advisors

  • Matzi Hunte

    Matzi Hunte

    Service Advisor

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    Matzi Hunte

    Matzi Hunte

    Service Advisor

    Hometown: Rancho Cucamonga, CA

    Interests/Hobbies: Sports & fishing

    About Me: I started my automotive career 8 years ago right here at Mercedes-Benz of Ontario. My favorite part of my position is working with the beautiful vehicles. 

    Favorite Restaurant: Nick’s in Pasadena, CA

  • Mike Doehla

    Mike Doehla

    Service Advisor

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    Mike Doehla

    Mike Doehla

    Service Advisor

    Hometown: Diamond Bar, CA

    Interests/Hobbies: Family and sports 

    About Me: I have 33 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 8 years and the best part of my position is helping people. 

    Service Tip: Proper vehicle maintenance is key for your vehicle taking you where you want to go!

  • Phil Gibson

    Phil Gibson

    Service Advisor

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    Phil Gibson

    Phil Gibson

    Service Advisor

    Hometown: Cypress, CA

    Interests/Hobbies: Photography and baseball

    About Me: I have 40 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 2 ½ years and I love being a part of this great atmosphere!

    Favorite Restaurant: Texas Roadhouse in Hesperia, CA

  • Robert Tabor

    Robert Tabor

    Service Advisor

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    Robert Tabor

    Robert Tabor

    Service Advisor

    Hometown: Lake Elsinore, CA

    Interests/Hobbies: All sports

    About Me: I have 39 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 8 months ago and I enjoy the people I work with. I always listen to our guests and treat people like I would want to be treated. 

    Favorite Restaurant: Texas Roadhouse in Menifee, CA

  • Taylor SooHoo

    Taylor SooHoo

    Service Advisor

    Taylor SooHoo

    Taylor SooHoo

    Service Advisor

  • Tony Garcia

    Tony Garcia

    Service Advisor

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    Tony Garcia

    Tony Garcia

    Service Advisor

    Hometown: Anaheim, CA

    Interests/Hobbies: Spending time with family, video games, Japanese Anime, weightlifting, sports and FOOD!

    About Me: I have 12 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 5 years ago and like the family atmosphere. I know our store is a force to be reckoned with, because we are the best! It’s the best or nothing. Also, GO ANGELS!

    Favorite Restaurant: Heroes Restaurant and Brewery in Riverside, CA

    Service Tip: When you take care of your Mercedes-Benz, your Mercedes-Benz will take care of you!

Service Advisors: Express Team

  • Bailey Mitchell

    Bailey Mitchell

    Express Service Advisor

    Bailey Mitchell

    Bailey Mitchell

    Express Service Advisor

  • Christian Lopez

    Christian Lopez

    Express Service Advisor

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    Christian Lopez

    Christian Lopez

    Express Service Advisor

    Hometown: Highland, CA

    About Me: I have 5 years of experience in the automotive industry, and I joined Mercedes-Benz of Ontario 4 months ago. I enjoy the fast-paced environment and all the challenges!

    Interests/Hobbies: Cars 

    Favorite Restaurant: Castaway Restaurant & Events in Burbank, CA

  • Danika  Doering

    Danika Doering

    Express Service Advisor

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    Danika  Doering

    Danika Doering

    Express Service Advisor

    Hometown: Redlands, CA

    Interests/Hobbies: Poetry, movies and camping

    About Me: I have 10 years of experience in the automotive industry. I have been a part of the Mercedes-Benz of Ontario Service Team for 5 months now, and the best part of my position is the team environment. 

    Favorite Restaurant: Star Crab in San Bernardino, CA