Meet Our Service Team

Our Mercedes-Benz Service team at Mercedes-Benz of Ontario is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at (909) 212-8500 today and we will be happy to assist you.

Management

  • Chris Nelson

    Chris Nelson

    Service Director

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    Chris Nelson

    Chris Nelson

    Service Director

    Hometown: San Clemente, CA

    Interests/Hobbies: Boating, water sports, and camping 

    About Me: I’ve been in the automotive industry for 35 years and part of the Mercedes-Benz of Ontario team for one year. The best part of my position is working for the best company and team in the business. 

    Favorite Restaurant: Nick’s San Clemente in San Clemente, CA

  • Nichole Machen

    Nichole Machen

    Service Manager

    Nichole Machen

    Nichole Machen

    Service Manager

  • Phil Carreon

    Phil Carreon

    Service Manager

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    Phil Carreon

    Phil Carreon

    Service Manager

    Hometown: Rancho Cucamonga, CA

    Interests/Hobbies: Drumming, Rock-n-Roll, a good craft IPA, and Star Wars

    About Me: I have 34 years of experience in the automotive industry and I just joined the Mercedes-Benz of Ontario team! The best part of my position is having the opportunity to problem-solve and interact with our guests. 

    Favorite Restaurant: Aruffo’s Italian Cuisine in Claremont, CA

Service Advisors

  • Gerald Corona

    Gerald Corona

    Service Advisor

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    Gerald Corona

    Gerald Corona

    Service Advisor

    Hometown: Pomona, CA

    Interests/Hobbies: Family, soccer, basketball, and other sports

    About Me: I have been a Mercedes-Benz of Ontario team member for 8 years, but have been a member of the automotive industry for 30 years. My favorite part of my position is working in an environment that is family-oriented. 

    Favorite Restaurant: Sushi On Fire in Huntington Beach, CA

    Service Tip: Love what you drive! Take care of your Mercedes-Benz to keep it going for as long as possible. 

    Favorite Mercedes-Benz: 2018 Mercedes-Benz AMG® E 63 Black Series

  • Jorge Montoya

    Jorge Montoya

    Service Advisor

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    Jorge Montoya

    Jorge Montoya

    Service Advisor

    Hometown: Ontario, CA

    Interests/Hobbies: Cycling

    About Me: I have 20 years of experience in the automotive industry. I have been with Mercedes-Benz of Ontario for 7 years and the best part of my position is the people. 

    Favorite Restaurant: Lazy Dog Cafe in Rancho Cucamonga, CA

  • Kleber Romani

    Kleber Romani

    Service Advisor

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    Kleber Romani

    Kleber Romani

    Service Advisor

    Hometown: Chino Hills, CA

    Interests/Hobbies: Woodworking

    About Me: I have been a part of the automotive industry for 15 years and a part of the Mercedes-Benz of Ontario team for 3 years. I enjoy helping people. 

    Favorite Restaurant: Fogo de Chão Brazilian Steakhouse in Irvine, CA

    Favorite Mercedes-Benz: Mercedes-Benz AMG® GLE 63 S Coupe

  • Matzi Hunte

    Matzi Hunte

    Express Service Advisor

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    Matzi Hunte

    Matzi Hunte

    Express Service Advisor

    Hometown: Rancho Cucamonga, CA

    Interests/Hobbies: Sports & fishing

    About Me: I started my automotive career 8 years ago right here at Mercedes-Benz of Ontario. My favorite part of my position is working with the beautiful vehicles. 

    Favorite Restaurant: Nick’s in Pasadena, CA

  • Mike Doehla

    Mike Doehla

    Service Advisor

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    Mike Doehla

    Mike Doehla

    Service Advisor

    Hometown: Diamond Bar, CA

    Interests/Hobbies: Family and sports 

    About Me: I have 33 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 8 years and the best part of my position is helping people. 

    Service Tip: Proper vehicle maintenance is key for your vehicle taking you where you want to go!

  • Miles Frank

    Miles Frank

    Service Advisor

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    Miles Frank

    Miles Frank

    Service Advisor

    Hometown: West Covina, CA

    Interests/Hobbies: Golf and hockey

    About Me: I have been a part of the automotive industry for 7 years and a part of the Mercedes-Benz of Ontario team for 1 year. I love being around the cars and making sure our guests leave with a smile. 

    Favorite Restaurant: The Winery Newport Beach in Newport Beach, CA

    Favorite Mercedes-Benz: Mercedes-Benz AMG® C 63 S Coupe

  • Phil Gibson

    Phil Gibson

    Service Advisor

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    Phil Gibson

    Phil Gibson

    Service Advisor

    Hometown: Cypress, CA

    Interests/Hobbies: Photography and baseball

    About Me: I have 40 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 2 ½ years and I love being a part of this great atmosphere!

    Favorite Restaurant: Texas Roadhouse in Hesperia, CA

  • Robert Tabor

    Robert Tabor

    Service Advisor

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    Robert Tabor

    Robert Tabor

    Service Advisor

    Hometown: Lake Elsinore, CA

    Interests/Hobbies: All sports

    About Me: I have 39 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 8 months ago and I enjoy the people I work with. I always listen to our guests and treat people like I would want to be treated. 

    Favorite Restaurant: Texas Roadhouse in Menifee, CA

  • Rudy Ramirez

    Rudy Ramirez

    Service Advisor

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    Rudy Ramirez

    Rudy Ramirez

    Service Advisor

    Hometown: Rancho Cucamonga, CA

    Interests/Hobbies: Sports

    About Me: I have been a part of the automotive industry for 18 years and a part of the Mercedes-Benz of Ontario team for 4 years. The best part of my position is taking care of our guests, learning what is important to each guest, and providing them with the best service. 

    Favorite Restaurant: Cheesecake Factory in Rancho Cucamonga, CA

    Favorite Mercedes-Benz: Mercedes-Benz CLS 400

  • Tony Garcia

    Tony Garcia

    Service Advisor

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    Tony Garcia

    Tony Garcia

    Service Advisor

    Hometown: Anaheim, CA

    Interests/Hobbies: Spending time with family, video games, Japanese Anime, weightlifting, sports and FOOD!

    About Me: I have 12 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 5 years ago and like the family atmosphere. I know our store is a force to be reckoned with, because we are the best! It’s the best or nothing. Also, GO ANGELS!

    Favorite Restaurant: Heroes Restaurant and Brewery in Riverside, CA

    Service Tip: When you take care of your Mercedes-Benz, your Mercedes-Benz will take care of you!