Meet Our Service Team

Our Mercedes-Benz Service team at Mercedes-Benz of Ontario is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at (909) 212-8500 today and we will be happy to assist you.

Management

  • Chris Nelson

    Chris Nelson

    Service Director

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    Chris Nelson

    Chris Nelson

    Service Director

    Hometown: San Clemente, CA

    Interests/Hobbies: Boating, water sports, and camping 

    About Me: I’ve been in the automotive industry for 35 years and part of the Mercedes-Benz of Ontario team for one year. The best part of my position is working for the best company and team in the business. 

    Favorite Restaurant: Nick’s San Clemente in San Clemente, CA

  • Nichole Machen

    Nichole Machen

    Service Manager

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    Nichole Machen

    Nichole Machen

    Service Manager

    About Me: I began my career in the automotive industry in 2005 and have worked in all guest-oriented roles as I enjoy working with people. The best part of my position is building relationships with legacy guests and working alongside our Service Team every day. 

    Interests/Hobbies: Writing, hiking, and spending time with friends

    Service Tip: Establish a relationship with a Service Advisor of your choosing, which means someone you trust and feel you can communicate well with.

    Favorite Mercedes-Benz: Mercedes-Benz G-Class SUV

  • Phil Carreon

    Phil Carreon

    Service Manager

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    Phil Carreon

    Phil Carreon

    Service Manager

    Hometown: Rancho Cucamonga, CA

    Interests/Hobbies: Drumming, Rock-n-Roll, a good craft IPA, and Star Wars

    About Me: I have 34 years of experience in the automotive industry and I just joined the Mercedes-Benz of Ontario team! The best part of my position is having the opportunity to problem-solve and interact with our guests. 

    Favorite Restaurant: Aruffo’s Italian Cuisine in Claremont, CA

Service Advisors

  • Daniel Perez

    Daniel Perez

    Service Advisor

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    Daniel Perez

    Daniel Perez

    Service Advisor

    Hometown: East Los Angeles, CA

    Interests/Hobbies: Baseball, hiking, and traveling

    About Me: I have 10 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario Service Team 3 months ago, and my favorite part of my job is my co-workers. 

    Favorite Restaurant: Sonora Prime in Puerto Vallarta, Mexico

    Service Tip: Always use genuine Mercedes-Benz parts

  • Gerald Corona

    Gerald Corona

    Service Advisor

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    Gerald Corona

    Gerald Corona

    Service Advisor

    Hometown: Pomona, CA

    Interests/Hobbies: Family, soccer, basketball, and other sports

    About Me: I have been a Mercedes-Benz of Ontario team member for 8 years, but have been a member of the automotive industry for 30 years. My favorite part of my position is working in an environment that is family-oriented. 

    Favorite Restaurant: Sushi On Fire in Huntington Beach, CA

    Service Tip: Love what you drive! Take care of your Mercedes-Benz to keep it going for as long as possible. 

    Favorite Mercedes-Benz: 2018 Mercedes-Benz AMG® E 63 Black Series

  • Jorge Montoya

    Jorge Montoya

    Service Advisor

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    Jorge Montoya

    Jorge Montoya

    Service Advisor

    Hometown: Ontario, CA

    Interests/Hobbies: Cycling

    About Me: I have 20 years of experience in the automotive industry. I have been with Mercedes-Benz of Ontario for 7 years and the best part of my position is the people. 

    Favorite Restaurant: Lazy Dog Cafe in Rancho Cucamonga, CA

  • Kevin Chien

    Kevin Chien

    Service Advisor

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    Kevin Chien

    Kevin Chien

    Service Advisor

    Hometown: Los Angeles, CA

    About Me: I’ve been working in the automotive industry for 5 years. I joined the Mercedes-Benz of Ontario Service Team 3 months ago and have found the best part to be how the team (and management!) treat me like family. 

    Interests/Hobbies: Driving, playing golf, and spending time with family

    Additional Notes: I speak English, Mandarin, and Taiwanese. Please let me know if I can be of any assistance!

  • Kleber Romani

    Kleber Romani

    Service Advisor

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    Kleber Romani

    Kleber Romani

    Service Advisor

    Hometown: Chino Hills, CA

    Interests/Hobbies: Woodworking

    About Me: I have been a part of the automotive industry for 15 years and a part of the Mercedes-Benz of Ontario team for 3 years. I enjoy helping people. 

    Favorite Restaurant: Fogo de Chão Brazilian Steakhouse in Irvine, CA

    Favorite Mercedes-Benz: Mercedes-Benz AMG® GLE 63 S Coupe

  • Mike Doehla

    Mike Doehla

    Service Advisor

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    Mike Doehla

    Mike Doehla

    Service Advisor

    Hometown: Diamond Bar, CA

    Interests/Hobbies: Family and sports 

    About Me: I have 33 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 8 years and the best part of my position is helping people. 

    Service Tip: Proper vehicle maintenance is key for your vehicle taking you where you want to go!

  • Phil Gibson

    Phil Gibson

    Service Advisor

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    Phil Gibson

    Phil Gibson

    Service Advisor

    Hometown: Cypress, CA

    Interests/Hobbies: Photography and baseball

    About Me: I have 40 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 2 ½ years and I love being a part of this great atmosphere!

    Favorite Restaurant: Texas Roadhouse in Hesperia, CA

  • Robert McConnell

    Robert McConnell

    Service Advisor

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    Robert McConnell

    Robert McConnell

    Service Advisor

    Hometown: Upland, CA

    Interests/Hobbies: Cycling

    About Me: I have 14 years of experience in the automotive industry. I became a Mercedes-Benz of Ontario Service Team Member two months ago, and the best part of my job is my co-workers. 

    Favorite Restaurant: Mastro’s in Newport Beach, CA 

    Service Tip: Always use OEM parts!

  • Robert Tabor

    Robert Tabor

    Service Advisor

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    Robert Tabor

    Robert Tabor

    Service Advisor

    Hometown: Lake Elsinore, CA

    Interests/Hobbies: All sports

    About Me: I have 39 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 8 months ago and I enjoy the people I work with. I always listen to our guests and treat people like I would want to be treated. 

    Favorite Restaurant: Texas Roadhouse in Menifee, CA

  • Tony Garcia

    Tony Garcia

    Service Advisor

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    Tony Garcia

    Tony Garcia

    Service Advisor

    Hometown: Anaheim, CA

    Interests/Hobbies: Spending time with family, video games, Japanese Anime, weightlifting, sports and FOOD!

    About Me: I have 12 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 5 years ago and like the family atmosphere. I know our store is a force to be reckoned with, because we are the best! It’s the best or nothing. Also, GO ANGELS!

    Favorite Restaurant: Heroes Restaurant and Brewery in Riverside, CA

    Service Tip: When you take care of your Mercedes-Benz, your Mercedes-Benz will take care of you!

Service Advisors: Express Team

  • Christian Lopez

    Christian Lopez

    Express Service Advisor

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    Christian Lopez

    Christian Lopez

    Express Service Advisor

    Hometown: Highland, CA

    About Me: I have 5 years of experience in the automotive industry, and I joined Mercedes-Benz of Ontario 4 months ago. I enjoy the fast-paced environment and all the challenges!

    Interests/Hobbies: Cars 

    Favorite Restaurant: Castaway Restaurant & Events in Burbank, CA

  • Matzi Hunte

    Matzi Hunte

    Express Service Advisor

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    Matzi Hunte

    Matzi Hunte

    Express Service Advisor

    Hometown: Rancho Cucamonga, CA

    Interests/Hobbies: Sports & fishing

    About Me: I started my automotive career 8 years ago right here at Mercedes-Benz of Ontario. My favorite part of my position is working with the beautiful vehicles. 

    Favorite Restaurant: Nick’s in Pasadena, CA