Our Mercedes-Benz Service team at Mercedes-Benz of Ontario is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at 909-212-8520 today and we will be happy to assist you.
Management
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James Grajeda
Fixed Operations Director
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James Grajeda
Fixed Operations Director
Hometown: Pico Rivera, CA
About Me: I have 25 years of experience in the automotive industry, and I recently joined the Mercedes-Benz of Ontario Service Team! The best part of my position is being part of a culture that is here for our guests.
Interests/Hobbies: Cars
Favorite Restaurant: Rockin’ Baja Lobster in Newport Beach, CA
Service Tip: I recommended having your Mercedes-Benz inspected on a regular basis. Why? Extended service intervals are great; however, many components need to be inspected in the interim.
Favorite Mercedes-Benz: Mercedes-Benz GLE SUV
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Nichole Machen
Service Manager
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Nichole Machen
Service Manager
About Me: I began my career in the automotive industry in 2005 and have worked in all guest-oriented roles as I enjoy working with people. The best part of my position is building relationships with legacy guests and working alongside our Service Team every day.
Interests/Hobbies: Writing, hiking, and spending time with friends
Service Tip: Establish a relationship with a Service Advisor of your choosing, which means someone you trust and feel you can communicate well with.
Favorite Mercedes-Benz: Mercedes-Benz G-Class SUV
Service Advisors
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Andrew Villanueva
Service Advisor
Bilingual in Tagalog
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Andrew Villanueva
Service Advisor
Bilingual in Tagalog
Hometown: Visalia, CA
About Me: I started in the automotive industry in 2013 and joined the Fletcher Jones Automotive Group in 2024.
Interests/Hobbies: Working on my car, road tripping, golfing, snowboarding, fishing, and camping
Favorite Restaurant: Boiling Crab in Rowland Heights
Favorite Car: Mercedes-AMG® GT Black Series
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Arthur L. Foulk Jr.
Service Advisor
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Arthur L. Foulk Jr.
Service Advisor
Hometown: Norco, CA
About Me: I have 35 years of experience in the automotive industry. I look forward to showing our guests the Fletcher Jones Difference.
Interests/Hobbies: Classic cars and dogs (I love American Staffordshire Terrier “Staffies”)
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Christian Lopez
Service Advisor
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Christian Lopez
Service Advisor
Hometown: Highland, CA
About Me: I have 5 years of experience in the automotive industry, and I joined Mercedes-Benz of Ontario 4 months ago. I enjoy the fast-paced environment and all the challenges!
Interests/Hobbies: Cars
Favorite Restaurant: Castaway Restaurant & Events in Burbank, CA
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Dan Ritschl
Service Advisor
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Dan Ritschl
Service Advisor
Hometown: Menifee, CA
About Me: I started in the automotive industry in 2001 and joined the Fletcher Jones Automotive Group in 2024. I enjoy building relationships and connections with our guests when they come to the dealership.
Interests/Hobbies: Church, family, and classic cars
Favorite Restaurant: The Gambling Cowboy in Temecula, CA
Favorite Car: Mercedes-Benz SL 65 AMG®
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Eric Anaya
Service Advisor
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Eric Anaya
Service Advisor
I look forward to assisting you with all your Mercedes-Benz needs.
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Inayat Patel
Service Advisor
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Inayat Patel
Service Advisor
Hometown: Chicago, IL
About Me: I have 12 years of experience in the automotive industry, and I look forward to continuing my career at Mercedes-Benz of Ontario. The best part of being here is having the opportunity to deliver the Fletcher Jones Difference to our guests.
Interests/Hobbies: Love to grill and spend time with my son
Favorite Restaurant: Fleming’s Prime Steak & Wine Bar in Rancho Cucamonga, CA
Service Tip: Always ask questions – we are here to help!
Additional Note: I am always here to help.
Favorite Mercedes-Benz: Mercedes-Benz G-Class SUV
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Matzi Hunte
Service Advisor
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Matzi Hunte
Service Advisor
Hometown: Rancho Cucamonga, CA
Interests/Hobbies: Sports & fishing
About Me: I started my automotive career 8 years ago right here at Mercedes-Benz of Ontario. My favorite part of my position is working with the beautiful vehicles.
Favorite Restaurant: Nick’s in Pasadena, CA
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Mike Doehla
Service Advisor
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Mike Doehla
Service Advisor
Hometown: Diamond Bar, CA
Interests/Hobbies: Family and sports
About Me: I have 33 years of experience in the automotive industry. I have been a Mercedes-Benz of Ontario team member for 8 years and the best part of my position is helping people.
Service Tip: Proper vehicle maintenance is key for your vehicle taking you where you want to go!
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Mina Abdallah
Service Advisor
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Mina Abdallah
Service Advisor
I look forward to assisting you with all your Mercedes-Benz needs.
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Noe Romero
Service Advisor
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Noe Romero
Service Advisor
I look forward to assisting you with all your Mercedes-Benz needs.
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Ree Wardak
Service Advisor
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Ree Wardak
Service Advisor
I look forward to assisting you with all your Mercedes-Benz needs.
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Robert Tabor
Service Advisor
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Robert Tabor
Service Advisor
Hometown: Lake Elsinore, CA
Interests/Hobbies: All sports
About Me: I have 39 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 8 months ago and I enjoy the people I work with. I always listen to our guests and treat people like I would want to be treated.
Favorite Restaurant: Texas Roadhouse in Menifee, CA
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Tony Garcia
Service Advisor
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Tony Garcia
Service Advisor
Hometown: Anaheim, CA
Interests/Hobbies: Spending time with family, video games, Japanese Anime, weightlifting, sports and FOOD!
About Me: I have 12 years of experience in the automotive industry. I joined the Mercedes-Benz of Ontario team 5 years ago and like the family atmosphere. I know our store is a force to be reckoned with, because we are the best! It’s the best or nothing. Also, GO ANGELS!
Favorite Restaurant: Heroes Restaurant and Brewery in Riverside, CA
Service Tip: When you take care of your Mercedes-Benz, your Mercedes-Benz will take care of you!
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Kyrillos Moussa
Express Service Advisor
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Kyrillos Moussa
Express Service Advisor
I look forward to assisting you with all your Mercedes-Benz needs.
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Taylor Cervantes
Express Service Advisor
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Taylor Cervantes
Express Service Advisor
Hometown: Los Angeles, CA
About Me: I have 7 years of experience in the automotive industry! The best part of my job is working alongside my Team Members and interacting with our guests.
Interests/Hobbies: Traveling, cooking, racing and F1
Favorite Restaurant: The Cheesecake Factory
Favorite Mercedes-Benz: Mercedes-AMG® GT Black Series
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Yesenia Aguilar
Express Service Advisor
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Yesenia Aguilar
Express Service Advisor
I look forward to assisting you with all your Mercedes-Benz needs.
