Ron Did everything I asked and handled it in perfect timely manner. Every thing I needed was addressed. Blah blah blah blah blah blah blah
Scott Bi and the team at Mercedes Benz of Ontario blew me away! I’m so happy with my new 2021 GLA! Scott was a kind and professional sales person who ensured to answer ALL of questions during the process. He never gave up and did all he could to meet my needs. Scott has been so attentive to follow up and make sure all is going well with my new GLA! Thank you Scott and team for all you do deliver top notch service!!
Tony is great ! Everything is great so far. But But After service my car was washed, its unbelievable car wash is terrible worse ....unhappy on this only
Sales Mgmt. was great to work with, didn't take typical time frame and just overall expectations were more than met.
Ibraham, Fadi, and Yogi truly made my first luxury car purchase experience as easy and comfortable as possible. From start to finish, my dad and I were treated respectfully and were tended too throughout the entire process. Everyone was very nice and willing to go over and beyond for a sale that would leave me happy. I cant say enough positive things about this dealership.
Ashin and Addy were amazing and they did all their best to make the deal Work
I have brought my 2 vehicles to this dealership for service. They are always courteous, professional and friendly. I feel they do a quality job with their repairs and care of my vehicles. With the Covid pandemic they utilize good cleanliness practices.
Tony is an amazing service advisor, very professional!! Thanks for the great service. I would highly recommend anyone who needs service to come here. Thanks
Very friendly staff. Was able to get me into a loaner car when Uber was too expensive. Very detail oriented. They let me know other work that needed to be done but not pressured into doing the work at their establishment.
Eric Anaya was exceptionally helpful with everything and I appreciate everything he did including calling to verify satisfaction after. Joseph and Vanessa were also very helpful with assistance.
My service was done in a timely manner and the car was cleaned and deliverd perfectly.
Great customer service very helpful and so nice always welcoming and helpful
Exelente service like always I been a customer for the last three years and each time I go for service I have always have a smooth transaction with my previous advisor gerald corona and now with the new advisor Erick
I love this dealership. I’ve owned my Mercedes for over 13 years and just recently started to bring it to Ontario. The workmanship and attention I received at this dealership is most exceptional. Totally appreciate this service department. I tell all my Mercedes friends to go get their service from ontario.
Didnt rate the quality of repair because I really dont know. It was a safety belt issue that I never had a problem with.
Clean facility. Friendly staff. Excellent quality of repair. Overall exceptional service. Id recommend taking your Mercesdes Benz of Ontario for your Mercedes needs.
I was approached within seconds for my appointment
Fantastic experience, perfect and fast every part of the transaction. Very knowledgeable sales agents and finance managers. Personal touch from the GM
I had a great experience at Fletcher Jones Ontario. Ali Mahmoud found me the exact car I wanted with the options package with a fair price. Excellent customer service and attention-to-detail. I highly recommend this dealership.
The service was excellent. I have been getting my car serviced at this dealership since it open. Everything has always been at the highest level of service.
I regularly take my S5 50 into the dealer in request to fill Gibson as my service advisor. Phil Gibson always provides above and beyond service!
Great experience and very nice employees. I would definitely return. They took great care of my car and offered a relaxing waiting area while the car was in service.
The staff is great, courteous and very attentive from the moment you srrkbe until they return your vehicle freshly washed. I realy like the convenience of the loaner car program, saves me so much time. As for the service while I find it expensive I think that you get what you pay for
Great working with Mike Doehla, he was very helpful and answered all of my questions
I had Great service, it exceeded my expectations. She was very responsive when I reached out for an eta on when my car would be finished.
I was treated the very best !!! You are really caring for us! Thank you very much! Did you get new help? You went from ok to awesome!!!!!!
Best service, did everything in a timely manner! Excellent service!
The entire service department employees were courteous and efficient. My thanks particularly to Robert Tabor. He was polite, efficient and excellent in communication with my car service needs.
Eli El Ray and Ali Ferdaous were amazing sales professionals. I bought the GLS from them. It was a pretty fast process. Also the finance manager Bernard Azar was great, professional and quick. Both Ali and Eli called is the second day to make sure all was good. My wife loves her new car
The service representative Ron Broussard was amazing. So kind and genuine he really made me feel comfortable. I was definitely happy with his representation of this Dealership, and their service they provided! Thanks again Ron!
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(909) 212-8400
Call Now3787 East Guasti Road • Ontario, CA 91761
Get DirectionsOpen Today! Sales: 10am-8pm
