Good service no problem at all
Great. The customer service and service level is definitely worth 5 stars. Everyone is very helpful. I have loved going to Fletcher Jones Ontario!
Re: Afshin Sabermotlagh I would like to extend our thanks to Afshin Sabermotlagh for the amazing effort he demonstrated when we visited MB Ontario. Afshin showed us different vehicles before we decided on acquiring the 2020 GLE. Afshin really worked hard to get us in our 2nd MB from Fletcher Jones Ontario. Again, thank you to Afshin Sabermotlagh, and to the rest of the sales department for working with us. I highly recommend (again) MB Ontario for your next Mercedes Benz and also for your next service. Afshin truly demonstrated total customer service. /
Love this dealership. Everyone is attached to a walkie talkies and if they can't help immediately they find some else right away. I purchased my car and prepaid service from Walters but after experiencing Fletcher Jones upland I have not gone back there. Waiting for cars for service is comfortable. The waiting room has multiple TV's, sofas,. 3 massage chairs and amazing coffee. There is also a window where you can see your car being worked on. Today I had a loaner car due to a warning light with a b service. My adviser Jorge was great and had an amazing ...
Excellent customer service. No pressure when making a decision. Sales is very understanding and tries hard to get the numbers we desire.
Love love love this place ..service is top notch!!!
I was 20 years a loyal BMW car guy. I would replace my new BMW every 18-24 months and at one point replaced them every 12 months.Got married, got a child, and now the priorities are different. Came to Mercedes Benz of Ontario and worked with Ali on ordering the all new 2020 GLE450 AMG pack. The ordering cake with some manufacturing delay heartaches but today we were able to pickup the car and it couldn’t have been any better; well well worth the wait folks. The minute the car arrived at the dealership from the carrier, Elie (a great great ...
I just bought my car two weeks ago. I had such amazing time and experience at the Mercede-Benz of Ontario. My sales person Louis Meng was very professional! He knows what's he's doing. I told him I wanted a pearl white SUV, and he showed me the 2020 GLC 300 and I absolutely love it!!!! He explains everything step by step in a very easy understandable way, so the progress went smooth and fast. My sister and my mom bought two cars from him before me too! He's absolutely the best sales I ever met! I would totally recommend him for you ...
I am very pleased with the service I get at Mercedes-Ben of Ontario. Mr. Tony Garcia is the very best service advisor I have had. He goes above and beyond to provide his customers with the best service! He communicates very effectively to keep you updated, text, email, phone call. He is very knowledgeable, integral and professional. Please ask for Tony Garcia!
I would only have liked some information regarding life of the tires. I was notified by email that the tires needed to be changed. It seemed too soon since the car has less than 20,000 miles. When I picked up the vehicle and told the service man why I did not change them, he told me they only last about 20K. Would have been nice to know.
I was 20 years a loyal BMW car guy. I would replace my new BMW every 18-24 months and at one point replaced them every 12 months. Got married, got a child, and now the priorities are different. Came to Mercedes Benz of Ontario and worked with Ali on ordering the all new 2020 GLE450 AMG pack. The ordering cake with some manufacturing delay heartaches but today we were able to pickup the car and it couldn't have been any better; well well worth the wait folks. The minute the car arrived at the dealership from the carrier, Elie (a great great sales ...
Best Mercedes Benz dealership hands down. From the complementary massage chairs, loaner vehicles, snacks, and beverages to the friendliest associates. Rudy , Leslye, and Claudia did a fantastic job today helping me. Thank you Mercedes Benz for hiring the BEST!!!!!
The staff make you feel like a valued customer even if it is your first time there. Everyone greeted me with a smile and was asked if there was anything else they could help me with.
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(909) 212-8400
Call Now3787 East Guasti Road • Ontario, CA 91761
Get DirectionsOpen Today! Sales: 8:30am-8pm
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