Customer service is outstanding
I just purchased my first Mercedes a two weeks ago and can not believe the excellent customer service I receive from everyone! Chris was our salesperson and was so helpful to answering our questions, test driving and purchasing our car. We felt so comfortable and not pressured at all which for me is a BIG plus. He has exceeded amazing customer service and to this day still checks up on us, checking in to see if we have any questions or if he can assist with anything! I would definitely refer family and friends to this amazing dealer I am so happy to be a part of the Fletcher Jonesy Ontairio family Thank you Fletcher Jones of Ontario & Chris Garchitorena | Internet Manager
I purchased a new vehicle yesterday from the moment I arrived my sales consultant Khalid Khass was perfect. I wasn't too sure what vehicle I wanted to purchase and he was able to guide me in the right direction based on my wants and needs for this new vehicle. He took his time and explained with detail the benefits of each vehicle we looked at. I never felt that he was pushy or rushing me and that is very much appreciated. I told him my budget and we found a vehicle within my price range. That's another thing that I'm thankful for as I've had many salesman go 500 dollars over my budget (in the past , at other dealers) and I feel they waste my time. The process overall was a pleasant experience and why I will continue purchasing my cars specifically at Fletcher Jones Ontario.
Yogi was an amazing sales representative!! He was so good we decided to get a second car that same day!!
My husband and I came here a few weeks ago to get him his dream car and it was hands down the best car buying experience we've ever had. Hector is the man! He is so professional, hardworking, and truly made us feel so comfortable throughout the entire process. We test drove a few cars, and ended up driving away with a brand new C300 and we couldn't be happier! I love the drive of the Mercedes so much that I'm now wanting to trade in my infiniti next year. I will definitely be coming back to Hector and we always refer anyone we come in contact with to him. The showroom and offices there are also super clean, have amazing massaging chairs lol and overall the facility just represents the elegant look of the vehicle brand you're purchasing. Go to Mercedes-Benz of Ontario, ask for Hector. You won't be disappointed
Debra was amazing, comfortable environment, service could not have been any better.
Love the friendly atmosphere and the services
Awesome people great service fast and friendly.
Experience here at Fletcher Mercedes in the city of Ontario was an absolutely amazing buying Experience
I just wanted say thank you Debbra Pound you are the best, i went on line like the car , got the appointment the next , got my GLS 250 same day, you and your team did everything in your power to get me my car, I LOVE it, thank you very much, you made me feel very welcome
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(909) 212-8400
Call Now3787 East Guasti Road • Ontario, CA 91761
Get DirectionsOpen Today! Sales: 8:30am-9pm
Phone:
http://maps.google.com/?q=3787%20East%20Guasti%20Road%2C%20Ontario%2C%20CA%2091761
