Mercedes-Benz of Ontario Customer Reviews

Nice service and professional . Show room is great for the people in visiting Bar should be bigger and more choice

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There service department at MERCEDES-BENZ OF ONTARIO was so fast I got the loaner for nothing

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Outstanding service by every single person I spoke to. This is an exceptional dealership who treated me with the utmost consideration & kindness. I purchased a pre-owned Toyota & I couldn't have been treated any better had I purchased a new Mercedes. I was never pressured to make a decision nor did anyone try to upsell to a newer or more expensive vehicle. Truly wonderful customer service & experienced personnel.

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I want to take a moment to recognize James Grajeda and Eric Anaya from Mercedes-Benz service on an outstanding experience. My car would not shift out of first gear and the check engine light came on, which now I know is referred to as "Limp home mode." I was able to tow my car to the dealership and Eric and James ensured that my car was received by them, without me having to take time out of my busy work day. They also kept me well informed of their inspection process, the source of the problem, and the ...

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Absolutely this is one of the best service I've ever felt at a dealer! Very professional and helpful! Thank you!

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Excellent experience at this dealership . My first time there and everything was perfect . Communication and scheduling was easy. My service rep was matzi who went above and beyond in customer service.

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I purchase the car through internet and email and it was delivered to me. Everything was done professionally

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Mercedes-Benz of Ontario is an exceptional dealership. If you are in the market for a new car ask for Louis Hakime. He is the best sales person that I have every met. He is professional, courteous, knowledgeable and above all not pushy! in fact, everyone that helped me during my visit excelled in customer service.

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My car is always in good hands at Mercedes Benz of Ontario. Honest and professional are what they strive for. Matzi Hunte is very respectful of your time, patient, and detailed. I always trust I will receive exemplary service from Fletcher Jones Mercedes Benz Ontario and I always do.

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Excellent service. Very clean throughout the facility. The service technician was very polite and courteous. He made the experience very welcoming! I was really impressed with is attentiveness. He explained everything step by step.

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Danny Perez is great salesman. He helped a lot for getting me approved to lease E 350 2022. He is expert at his job and knows everything about purchasing any kind of Mercedes-Benz vehicles. I definitely recommend any one who wants to purchase a car from Mercedes-Benz of Ontario reach out Danny Perez, and he will never disappointed you. Excellent work Danny! Thank you. Mohammed Mohammed

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Ron Broussard provided excellent customer service. He was professional, knowledgeable, caring and went above and beyond his duties to assist me in my car problems. Thank you, Ron!

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Everyone was nice and friendly at the dealership. Dani went out of his way to help us the night before and greeted us warmly when we arrived. Pedram was great and helped us with every question and concern we had. Pedram made the difference in our decision to go ahead with the purchase. Wonderful job Pedram!!!

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ony F. provided such excellent service. He sincerely wanted to ensure that we were happy with the vehicle (EQS) chosen. He was patient and responded to all of our concerns. Although he had a previous engagement, he stayed with us to ensure we received any additional help needed. When Tony did leave, Gianni graciously stepped in. Gianni, walked us through all the features and ensured that we felt comfortable with our new vehicle.

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Mike is the best service advisor at MB of Ontario. By far best service experience I have encountered.

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